Archive or delete a tenant
Archive a former tenant to keep their history, or permanently delete a record entered by mistake. The app refuses to delete a tenant with charges.
4 stepsUpdated
Steps
Step 1: Open Tenants & Units > Tenants and open the tenant's row menu.
Step 2: Choose Archive to hide them from the list and keep their ledger and history. (The tenant's page has Archive Tenant too.)
Step 3: Choose Delete only for a record entered by mistake, with no charges or payments. If the tenant has any, the app says Can't delete and offers Archive instead.
Step 4: For several at once: Select Multiple, tick them, then Delete (n). Tenants that cannot be deleted are taken out of the selection first.
Good to know
- A tenant who is moving out should be moved out with Move out, not archived; move-out frees the unit, settles the ledger and switches off the gate code.
- Owners and managers can delete; the Roles tab in Permissions shows who can.
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What the feature does
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If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.