| Pricing model | $75 per facility per month, published on the pricing page, the same rate for everyone | Often quote-based. Publicly listed entry prices in the category start around $80 to $90 a month and rise with unit count, and several vendors quote only after a sales call |
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| Users per facility | Unlimited. Owner, Manager, Employee and Viewer roles, invited by email at no extra cost per user | Often per seat, or capped by plan |
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| Feature packaging | Billing, autopay, collections, texting and email, e-signed leases, tenant portal, reports and roles in the base rate. Online rentals and a facility website are a +$25/month add-on per facility | Often spread across tiers or add-on modules |
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| Onboarding fee | None | Often a one-time setup or implementation fee; ask for the number up front |
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| Trial and contract | 30-day trial plus first month free. No card to start; the trial begins once your account is approved. Month to month, cancel from inside the app | Often demo-first, with pricing shown only after a sales call |
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| Deployment | Cloud web app in any current browser on a phone, tablet or laptop, nothing to install. No native app | Often cloud SaaS; some products still carry a desktop lineage |
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| Payments | Your own Stripe account per facility: card payments, autopay, pay-by-link and card refunds, with card numbers never touching SFC. Card only, no ACH | Often an integrated processor, sometimes required |
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| Texting and email | Opt-in texting from a verified shared toll-free sender with STOP and HELP handled, plus email. 5,000 emails a month per paid facility (500 during the trial); texting within a monthly fair-use allowance | Often built-in or add-on modules, sometimes with dedicated numbers |
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| E-signed leases | Native and included: your own lease PDF signed at the counter, e-signed terms for online renters, and the signed copy filed on the tenant record | Often a third-party e-sign service or a paid add-on |
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| Tenant portal | Included: balance, Pay now, payment history, saved card and autopay, and self-service contact updates | Often included; sometimes limited to higher tiers |
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| Online rentals and website | +$25 per facility per month: a hosted facility website on your own domain with live availability and online move-in with e-signature and payment | Often bundled into a plan, or sold as a separate website product |
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| Accounting | Monthly payments report exported to CSV. QuickBooks Online: available on request, ask us | Often QuickBooks plus other accounting partners |
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| Gate access | Access codes per tenant with day, hour and date limits, switched off at move-out. No gate hardware integration; you enter codes in your controller | Often hardware partner integrations on established platforms |
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| Do Not Rent screening | Built in: a facility Do Not Rent list, checked when you add a tenant and on online rentals, on a paid plan or a card-backed free month | Varies by vendor; confirm during evaluation |
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| Support | Email (support@storagefacilitycreator.com) and a Report a Bug button inside the app | Often phone support hours, sometimes only on higher tiers |
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| Typical buyer fit | Independent and small-portfolio operators who want published pricing, unlimited users and the core features included | Often mid-to-large portfolios that need broad hardware and partner ecosystems |
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