See Storage Facility Creator at work
A 2-minute tour of the whole app, then 9 short how-tos, one task each. Every video has its own page with chapters and a transcript.
All of them are filmed on Pine Ridge Self Storage, a made-up demo facility with sample data.
Self storage software demo in two minutes
A 2-minute tour of Storage Facility Creator: site map, move-ins, rent and autopay, past-due tenants and overlocks, texting, online rentals and pricing.
Runs 1:53, in 8 chapters.
Watch the demoHow-to videos
One task each, start to finish. Each page has the step-by-step help article that goes with the video.
1:24How to move a tenant in
A move-in from the Calendar: pick the tenant and unit, check rent, proration and deposit, create and sign the lease, record the first payment however they paid, from cash or a check to Venmo or your own payment link, and the unit is occupied with a gate code ready.
1:26How to collect rent: autopay, cash and check, pay links
Rent posts on the 1st, autopay on a tenant, recording a cash or check payment with a receipt, finding any payment in Transactions, and sending a pay link.
1:20Late rent: find who is behind and overlock their units
Find who is behind on rent, read the Past due tab, set the grace period and late fee, overlock every delinquent unit in one click, print the list, and send a past-due text.
1:16How to text and email your tenants
One inbox for tenant texts: send a text, send one message to many tenants, see who agreed to texts and who opted out, and switch on rent reminders.
1:23How renters rent a storage unit online
What renters see on the online rental page, picking a unit, signing and paying, then switching online rentals on and listing the units to offer.
1:08Site map, units, parking, RV sites and boat slips
The site map colored by status, one Unit List for storage units, parking, RV sites and boat slips, pricing slips by the foot, and building the map.
1:35How to bill tenants on their move-in day
Bill new tenants on their move-in day instead of the 1st: a move-in on the 15th pays a full first month with no prorating, then autopay, late rent and any reminders you have turned on follow their day.
1:17Gate codes and the gate changes list
Every tenant's gate code, the Gate changes list of what to enter at your keypad, marking changes done, and a key that lets your gate company's software read your codes.
1:18How to import your tenant list from a spreadsheet
Import your whole tenant list from a CSV file: start from the sample, columns matched for you, a preview that flags duplicates, each tenant in their unit, then paid-through dates set in one go.
Rather read it?
The help center has the exact clicks for every task, in the order you make them, and the product tour shows the app in screenshots. The same videos are on our YouTube channel.
Try it on your own facility
Start a trial, add your units and move a tenant in the way the videos show.
No onboarding fee. $75 per facility, per month. Built for self-storage operators.