Tenants and units

Log a call, visit or note on a tenant

Keep a record of every phone call, email, visit and note on a tenant's contact log, with the direction, date and who made it.

4 stepsUpdated

Steps

  1. Step 1: Open the tenant's page and click Open contact log.

  2. Step 2: Click Add Contact Log. Pick the Type (Phone Call, Email, In Person, Note, Reminder or Other) and the Direction (Inbound or Outbound).

  3. Step 3: Enter a Subject, the Message/Notes and the Contact Date, then click Create.

  4. Step 4: Filter the log by type, direction or date range to find an entry later; each one can be edited or deleted from its menu.

Good to know

  • Some entries say This log was automatically generated: the app adds those for messages it sent.

What the feature does

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If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.

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