Texting and email

Chat with your team inside the app

Use Employee Chat for direct messages, group chats and shared team notes per facility, with a display name your teammates see.

4 stepsUpdated

Steps

  1. Step 1: Open Messaging > Employee Chat (just Chat on a phone) and pick the facility.

  2. Step 2: Click Direct message to message one teammate, or New group and give it a Title to chat with several.

  3. Step 3: Type in Type a message... and send. Team notes is one shared thread everyone at the facility sees.

  4. Step 4: Set how your name shows with Set teammate chat name…; a conversation can be archived or deleted from its menu.

Good to know

  • Employee Chat is for your own team only. Tenants never see it; message them from the SMS or Email tabs.
  • The Messaging item in the sidebar shows an unread count when a teammate writes.

What the feature does

Did this answer it?

If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.

All help topicsMore in Texting and email