Find a payment and reprint its receipt
Search the Transactions tab by tenant, date, status or method, open a payment to see how it was applied, and open or download its receipt.
4 stepsUpdated
Steps
Step 1: Open Rent & payments > Transactions and pick the facility.
Step 2: Narrow the list with the tenant picker, Start and End dates, Status (Succeeded, Pending or Failed) and Method, or type in Search.
Step 3: Open the payment. Open receipt shows it and Download saves it; the page also shows the method, check number, due and paid dates.
Step 4: Use Edit to fix a hand-recorded payment's amount, method or notes. Card payments are refunded from the ledger instead.
Good to know
- Tenants can print their own receipts and statements in the portal under Recent Payments.
- The tenant's ledger (View Ledger) shows how each payment was applied to charges.
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What the feature does
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Self storage billing softwareTenant portal
Tenants check their balance, pay by card and turn on autopay.
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Did this answer it?
If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.