Rent and payments

Record a cash or check payment

Record cash, check, Venmo, Zelle or bank transfer payments against a tenant with a printed receipt, and void one recorded by mistake.

4 stepsUpdated

Steps

  1. Step 1: Open Rent & payments > Collect > Take payment and pick the tenant.

  2. Step 2: Click Record payment.

  3. Step 3: Choose the method: Cash, Check, Venmo, Zelle, Bank Transfer or Other. Enter the amount and the date it arrived.

  4. Step 4: Tick Print receipt if the tenant wants one, then save.

Good to know

  • The Transactions tab's + icon (Add payment) records a payment too.
  • Recorded one by mistake? Open the tenant, click View Ledger and choose Void Entry on it. The row stays, marked as voided, so the history is complete.

What the feature does

Did this answer it?

If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.

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