Charge a one-off fee or add a credit
Add a cleaning fee, lock fee, admin fee or a credit to a tenant's ledger by hand, from the unit page or the ledger itself.
3 stepsUpdated
Steps
Step 1: Quickest for a fee: open the unit, choose Apply Fee from its menu, enter the Fee Amount and a description, and save. The unit must have a tenant.
Step 2: For anything else: open the tenant's page, click View Ledger, then Add entry.
Step 3: In Create Ledger Entry pick the Entry Type, enter the Amount, an optional Description and Due Date, and click Create.
Good to know
- A credit lowers the balance; a charge raises it. Either shows on the tenant's next statement and in the portal.
- Entered the wrong amount? Void Entry on the ledger row keeps the history straight.
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What the feature does
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Self storage billing software
Did this answer it?
If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.