Send a one-off reminder
Create a reminder for one tenant about rent, an inspection, maintenance or a renewal, by email or text, and send it now from the Reminders tab.
4 stepsUpdated
Steps
Step 1: Open Rent & payments > Reminders and click New Reminder.
Step 2: Pick the Tenant and the Reminder Type. The Quick Templates (Rent Due, Maintenance, Inspection, Contract Renewal) fill in the Title and Message, which you can edit.
Step 3: Tick the Delivery Channels (email, and text if the tenant has agreed to texts), set Scheduled For and click Create Reminder.
Step 4: On the reminder, click the send icon (Send now). Confirm the recipient and channels with Send Reminder.
Good to know
- Reminders go out when you press Send now. The Schedules area does not send on its own today, so do not rely on the scheduled time.
- For the monthly rent reminder to everyone, use Settings > Notifications > Enable Payment Reminders instead.
Next you might need
What the feature does
Texting & email
Text or email one tenant or many, and answer replies.
Self storage text message softwareAutopilot
Rent posts itself, autopay collects, reminders go out, renters move in online.
Self storage automation software
Did this answer it?
If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.