Getting started

Sign in, reset your password, use the code

Where to sign in, what to do when you forget your password, how the emailed sign-in code works, and how to join a facility you were invited to.

5 stepsUpdated

Steps

  1. Step 1: Go to app.storagefacilitycreator.com, enter your Email and Password and click Sign In.

  2. Step 2: If two-factor sign-in is on for your account, check your email for the 6-digit code and type it in to finish signing in.

  3. Step 3: Forgot your password? Click Forgot password?, enter your email and click Send reset email. The link in the email lets you set a new one.

  4. Step 4: Invited to a facility? Open the link in the invitation email and click Accept Invitation. If you are new, use Sign up there; the invited email stays filled in. You then sign in with that same email.

  5. Step 5: New account? Sign up asks for your name, email and a password, then sends a verification link. Click it, come back and press I've verified my email.

Good to know

  • A new account waits for approval before the trial starts. You will see Pending approval until then.
  • Tenants do not sign in here. They use the tenant portal with their email and access code.

What the feature does

Did this answer it?

If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.

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