Getting started

Connect Stripe to take card payments

Connect your own Stripe account so card payments, autopay, payment links and online rentals pay out straight to you. Owner only.

3 stepsUpdated

Before you start

  • Only the facility owner can connect Stripe.

Steps

  1. Step 1: Open Settings > Billing & Payments and open the Payment Processing tab. If it asks How do you want to get paid?, pick Stripe.

  2. Step 2: Click Connect Stripe Account and finish Stripe's own sign-up for your business and bank account.

  3. Step 3: Come back to the same tab. If Stripe still needs something, click Continue Onboarding or Resolve requirements in Stripe to finish.

Good to know

  • You can also start from Facilities > the facility's menu > Stripe Connect.
  • Autopay, payment links, card refunds, Retail card sales and online move-in payments all need this. Cash and checks can be recorded without it.
  • Stripe keeps the cards on file; the app never sees or stores full card numbers.

What the feature does

Did this answer it?

If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.

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