See who has not paid this month
Filter the tenant list to everyone behind on rent, sort by paid-through date, and open the Past due tab for days late and amounts owed.
4 stepsUpdated
Steps
Step 1: Open Tenants & Units > Tenants and pick the facility.
Step 2: Set Show to Behind on rent, or Behind 30+ days for the older ones. The list goes by each tenant's paid-through date against today.
Step 3: Each row's paid-through line says how long rent has been due. Use Sort by > Paid Through (Oldest First) to put the longest-overdue first.
Step 4: For the formal list, open Rent & payments > Past due: who is behind, by how many days, and what they owe.
Good to know
- The red LATE PAYMENT badge and the Past due tab wait until the paid-through date is before the 1st of this month minus your grace period. So a tenant can show under Behind on rent a few days before they count as late.
- Overdue tenants see the notice in their portal with a button to pay.
Next you might need
What the feature does
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If a step does not match what you see, email support@storagefacilitycreator.com with the facility name and what you clicked, or use Report a Bug at the bottom of the app sidebar. Inside the app, AI Assistant answers the same questions in your own words.